Benefits to you
- Learning how to coach to improve individual performance
- Understanding the coaching process and its basic skill set
- Knowing how to use proven coaching models
- Being able to apply coaching techniques to specific real-world issues
Who should attend?
Any directors, managers and supervisors who are responsible for the performance of others.
Content to include
- Personal objectives
- What is coaching
- The value of coaching as a performance process
- The contrast between coaching and ‘command and control’ techniques
- When to coach
- The G.R.O.W. model
- Using G.R.O.W. to achieve goals
- Coaching questions
- True delegation
- Ten questions of performance
Day 2
- Coaching clinic – to review improvement
The following agenda is suggested and will probably be guided by needs arising on the day
