Benefits to you
- Understanding the difference between influencing and manipulating
- Obtaining co-operation through consent
- Building your network of support
- Managing interactions with others more effectively
- Identifying what motivates others
- Recognising others style and adapting it to yours
Who should attend?
For personnel who need to influence people on a regular basis in order to perform effectively in the workplace.
Content to include
- Developing a Network of contacts and relationships
- Planning to influence: Hard or Soft?
- Sources of power positional and personal - this highlights the benefits of using power wisely in order to influence
- Building Trust
- Essential Communication skills
- No Verbal
- Listening
- Questioning
- Matching, mirroring, pace
- Positive influencing Behaviour
- Channelling
- Asserting
- Reasoning
- Engaging
