Email Guidelines

Here are some basic email etiquette tips that should be covered in most basic training courses.

Always use the subject line. There is nothing worse than an email that is important but has no subject line - it makes it hard to find if at a later date.

Only send an email to those who need the email. It is all too easy to CC in various different people with email. You wouldn’t call all the people you CC in, so there is no need to CC them all in, it will only make them ignore emails from you, and that could cause problems at a later date.

Always check to make sure you have included any attachments that you said you were going to. There is nothing worse than sending an email, then having to sheepishly send another email with the correct documents attached.

Make sure the email has a point. Sending out generic emails that do not have a clear message are not worth the time they were spent writing them. Do not send emails out for the sake of sending emails, but make sure that all emails that are sent are relevant and help to achieve your job.

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